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This job expired on 06/09/2026. It no longer accepts applications.
Trilingual Customer Service Representative (Spanish/English/French)
UnifyCX · Barranquilla
Job description
About the role
Join UnifyCX’s growing team in Barranquilla as a Trilingual Customer Service Representative. You will be the first point of contact for members, attorneys, and associates, handling inbound and outbound calls in Spanish, English, and French. This role offers the chance to be a pioneer on our new site and contribute to high‑quality service delivery.
Key responsibilities
- Gather and record specific information from traffic citations and members' driving records into the computer system.
- Provide clear instructions on laws, procedures, and required paperwork for handling traffic citations.
- Update membership records, process changes, and request driving records accurately.
- Maintain attendance records, follow scheduled shifts, and report to the Team Lead.
- Perform additional duties assigned by the Team Lead as needed.
Required profile
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- Fluent in English (B2+), French (B2+), and Spanish.
Required skills
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UnifyCX
Barranquilla
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