Sales Team Leader

About the role

The Sales Team Leader will guide a group of Sales Executives to meet and exceed revenue targets. This position focuses on coaching, performance monitoring, and fostering a high‑performance culture in a fast‑paced, KPI‑driven environment.

Key responsibilities

• Lead, manage and develop a sales team to achieve individual and collective KPIs.
• Monitor daily sales activity, productivity and conversion rates, and prepare regular performance reports.
• Coach team members through feedback sessions, performance reviews and development plans.
• Support recruitment, onboarding and training of new sales staff.
• Conduct call monitoring and quality assessments to maintain service standards.
• Identify process improvements and implement strategies to boost sales effectiveness.
• Handle escalated client concerns professionally.

Required profile

• Bachelor's degree in Business, Marketing, Finance or related field.
• 3‑5 years of sales experience with 1‑2 years in a leadership role.
• Proven track record of achieving sales targets in a KPI‑driven environment.
• Strong analytical ability to interpret sales metrics.

Required skills

• Proficiency with CRM systems.
• Proficiency with Microsoft Office applications.