AI Engineer – Forward Deployed Engineer

About the role

Salesforce is hiring Forward Deployed Engineers to design, build, and deploy agentic AI solutions inside enterprise customer environments. You will work on real‑code, production‑grade systems that deliver measurable business impact from day one.

Key responsibilities

• Develop AI agents and experiences that take real actions for large enterprises, including prompt design, reasoning, tool calls, and system integration.
• Own end‑to‑end technical components: architecture, deployment, validation, and observability in production.
• Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and other customer data platforms.
• Create performance dashboards and KPI reporting to monitor deployment health and business outcomes.
• Collaborate with a Deployment Strategist and senior engineers to co‑build solutions and provide field insights to product teams.

Required profile

• 3+ years of software engineering or technical delivery experience with at least one production system you can demonstrate.
• Degree in Computer Science or a related field.
• Customer‑facing technical delivery experience (consulting, professional services, or forward deployed engineering).
• Willingness to travel ~25% of the time and work directly with customers.

Required skills

• Proficiency in Python, JavaScript/TypeScript, Java, or Apex.
• Hands‑on experience with large language models, prompt engineering, and AI toolchains.
• Strong knowledge of data modeling, APIs, and integration patterns.
• Experience with cloud data platforms such as Snowflake, Databricks, or BigQuery.
• Familiarity with Salesforce platform (optional certifications).