Bilingual Administrative Agent

About the role

Profesor X is hiring bilingual administrative agents in Medellín, Antioquia, on a full-time, on-site basis from Monday to Friday (40 hours per week) under an indefinite-term contract. The role provides administrative support to U.S.-based law firms and medical offices, using English to serve international clients.

Key responsibilities

• Answer and manage inbound calls in English
• Schedule appointments and coordinate calendars
• Assist clients and team members with administrative tasks
• Organize and maintain sensitive documentation
• Provide professional support to U.S.-based legal and healthcare offices
• Ensure accuracy, confidentiality and excellent customer service

Required profile

• English level B2 or higher (conversational)
• High school diploma; technical or professional studies are a plus
• No previous experience required; paid training is provided
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Positive, proactive, service-oriented attitude
• Comfortable working independently and as part of a team

What we offer

• Salary of COP 2,850,000 to 3,100,000
• Paid training from day one
• Weekends off and a Monday-to-Friday schedule
• Additional 6 vacation days after completing the first 6 months
• Full Colombian benefits package: EPSP, pension, severance (cesantías), vacation pay, service bonus (prima) and family compensation fund
• Career growth opportunities within a fast-growing company