Customer Service Telephone Representative
hcmportal · Co - Medellin Ii Global Business Services-Gbs (Comel)
Job description
About the role
UPS is hiring a telephone customer service representative in Medellín for its Global Business Services unit. The role handles client requests on billing, quotes, shipments, deliveries, export and import processes, invoice clarifications, loss or damage investigations and general information. It is a fully remote position.
Key responsibilities
- Answer calls and handle client requests on billing, quotes, shipments and deliveries
- Handle export and import process inquiries, invoice clarifications and loss or damage investigations
- Provide general information to clients
Required profile
- Previous experience in customer service areas
- Availability to work Monday to Friday in rotating shifts from 1:00 a.m. to 2:00 p.m.
- Location in Medellín and the metropolitan area
- 42 hours per week
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Published 1 day ago
Expires 1 month from now
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hcmportal
Co - Medellin Ii Global Business Services-Gbs (Comel)
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