Leader, Business Impact, Learn

About the role

Johnson & Johnson is looking for a Leader, Business Impact, Learn, a professional role within its Data Analytics & Computational Sciences function, Business Intelligence sub-function. The leader activates the business outcomes and measurement strategy set by the Head, Business Insights & Impact, evaluates learning effectiveness and business relevance, turns evidence into actionable insights and supports program, portfolio and investment decisions across Learn. The role is based in Bogotá or São Paulo, with hybrid work.

Key responsibilities

• Translate the business outcomes strategy, measurement frameworks and priorities into workplans, evaluation approaches and reporting routines, applying consistent measures across learning programs and portfolios.
• Partner with Practice Areas and program owners to define intended outcomes and success measures, and design evaluations combining quantitative and qualitative evidence to assess effectiveness, capability growth, behavior change, adoption and business relevance.
• Analyze learning effectiveness and business impact, integrating learning, talent, workforce, stakeholder and business evidence to find trends, drivers, gaps, risks and opportunities.
• Develop executive-ready scorecards, reports, insights and impact narratives, and define measures and decision use cases for dashboards and recurring reports with HR Digital and technology teams.
• Provide evidence-based recommendations for program improvements, portfolio reviews, annual planning and investment decisions, and track agreed actions.
• Manage end-to-end delivery of business outcomes work across programs and stakeholders, building partnerships across Practice Areas, Learn Councils, business and regional stakeholders, HR Digital, analytics teams and technology partners.

Required profile

• Bachelor's degree, with 5+ years of experience in learning measurement, program evaluation, organizational effectiveness, business insights, analytics or a related field.
• Demonstrated experience defining success measures, evaluating outcomes and turning quantitative and qualitative evidence into executive-ready insights and recommendations.
• Strong consulting, project management, collaboration and influencing skills, with experience in a global matrixed environment.
• Experience developing outcome-focused scorecards, reports and impact narratives for senior stakeholders.
• Experience using data visualization, analytical and AI tools, and rapid adoption of new AI tools and ways of working.
• Preferred: Master's degree; experience evaluating enterprise learning, talent, leadership or capability-building initiatives in a large global organization; experience with program evaluation, statistical analysis, qualitative research, data storytelling and portfolio reviews.
• Ability to travel domestically and internationally up to 10%.

Required skills

• Advanced analytics and business intelligence (BI)
• Data analysis and data governance
• Performance measurement and process improvements
• Tactical planning and team management