Manager, Employee Listening

About the role

Johnson & Johnson is recruiting a Manager, Employee Listening within HR Data & Intelligence, which builds enterprise-scale data, analytics and AI capabilities to understand and engage its global workforce. The role captures, analyzes and translates employee signals into insights that shape HR strategy, product design and leadership decisions, and runs the annual employee surveys while moving listening toward an always-on, product-oriented capability. The position is listed for Bogotá, Colombia (requisition R-108718).

Key responsibilities

• Design and execute a continuous, always-on employee listening strategy beyond traditional surveys (pulse, lifecycle, crowdsourcing, passive signals, external listening)
• Develop valid, reliable survey measures aligned to organizational priorities and run listening programs from design through reporting
• Build, test and refine GenAI tools such as Copilot agents and reusable prompts, validated against source data
• Prepare, validate and maintain listening datasets, and analyze feedback quantitatively and qualitatively to find trends and root causes
• Ensure reporting accuracy and compliance, and build dashboards and visualizations for leaders
• Act as a subject matter expert advising HR and business leaders, presenting insights and building toolkits and action-planning resources
• Partner with technology, HR Data & Intelligence and external vendors to integrate listening data with workforce, talent and operational data

Required profile

• Bachelor's degree in Psychology, Organizational Behavior, Human Resources, Social Sciences, Data Science or a related field
• 5 years of experience in employee listening, people analytics or organizational research
• Deep technical experience in survey methodology, including item design, psychometrics, construct validation and sampling
• Strong quantitative and qualitative analytical skills, hands-on experience with large datasets, and advanced Excel skills
• Excellent communication skills, proven project management experience, attention to detail and strong collaboration skills
• Fluency in reading and writing English; preferred: advanced degree, familiarity with data privacy and ethical use of employee data, and experience with global or matrixed organizations

Required skills

• Qualtrics and survey design
• R programming and R analytics
• Statistical software such as R, Python, SPSS
• Data visualization tools such as Tableau and Visier
• Survey platforms such as Qualtrics, Glint, Perceptyx and Workday data