Manager, MDM Lead - Master Data Operations

About the role

DePuy Synthes, part of Johnson & Johnson's Orthopedics business, is recruiting a Manager, MDM Lead in Bogotá. The role leads master data operations so that data processes supporting critical business functions are high quality, compliant and efficient, with a direct impact on supply chain effectiveness, operational performance and data-driven decisions. It is a people leader position reporting to the Business Intelligence sub-function.

The planned separation of the Orthopedics business into a standalone company is expected to finish within 18 to 24 months; after the transaction, the employee would be governed by DePuy Synthes' employment processes and policies.

Key responsibilities

• Lead customer and vendor master data operations, ensuring accuracy, compliance and on-time delivery
• Manage team performance, workflows and operational metrics to meet service level and business objectives
• Develop and execute strategic and operational plans aligned with Master Data Operations goals
• Serve as the main point of contact for internal stakeholders, guiding them and resolving data issues
• Drive process improvements, standardization and automation to improve efficiency and data quality
• Lead regional or global initiatives such as process harmonization, metrics tracking and operational reviews
• Collaborate with cross-functional teams to support business initiatives and ensure data readiness
• Use analytics and business intelligence tools to support decision-making and performance management
• Communicate complex data concepts clearly to technical and non-technical audiences
• Ensure adherence to governance frameworks, policies and regulatory requirements

Required profile

• Bachelor's degree in Finance, Business Administration, Supply Chain, Information Systems or a related field; MBA or equivalent preferred
• 8-10 years of relevant business experience, including at least 2 years in a people leadership role
• Hands-on experience in master data management within large ERP environments
• Strong understanding of supply chain data, processes and operating models
• Proven ability to lead teams, manage priorities and deliver results in a fast-paced environment
• Excellent communication and presentation skills, and strong organizational, problem-solving and prioritization skills
• Ability to influence stakeholders, resolve conflicts and build collaborative relationships
• English required; Spanish preferred
• Up to 10-15% travel, which may include international travel

Required skills

• Master data management in large ERP environments
• Supply chain data and processes
• Preferred: experience in a shared services or global business services environment within a multinational
• Preferred: familiarity with digital technologies, automation and data analytics tools
• Preferred: experience leading global or regional transformation or process improvement initiatives
• Preferred: knowledge of data governance frameworks and compliance standards
• Preferred: Lean, Six Sigma or similar continuous improvement certification
• Preferred: experience managing cross-functional or matrix teams and strong change management experience