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This job expired on 07/10/2026. It no longer accepts applications.
Trilingual Customer Service Representative (Spanish, English, French)
UnifyCX · Barranquilla
Job description
About the role
Join UnifyCX’s growing team in Barranquilla as a Trilingual Customer Service Representative. You will be the first point of contact for members, attorneys and associates, handling inbound and outbound calls in Spanish, English and French.
Key responsibilities
- Gather specific information from traffic citations and members' driving records and accurately enter it into the internal system.
- Explain relevant laws, procedures and required paperwork to members, ensuring they understand the steps needed to resolve their cases.
- Update membership records, process changes, and request driving records while maintaining precise documentation.
- Follow attendance guidelines, adhere to scheduled shifts, and report daily activities to the Team Lead.
- Perform additional tasks assigned by the Team Lead as needed.
Required profile
- High school diploma or equivalent.
- At least one year of customer service experience.
- Fluent in English (minimum B2) and French (minimum B2); native or fluent Spanish.
Required skills
- Proficiency with standard computer systems for data entry.
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UnifyCX
Barranquilla