Account Manager - Remote (LATAM) - Higher Ed & Nonprofit Performance Marketing

About the role

A mission-driven performance marketing agency is hiring an Account Manager to support and grow partner relationships across the higher education and nonprofit sectors. The role owns day-to-day partner success: keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction. You will work closely with an Account Director on larger accounts while independently owning partners as their main point of contact. It is a fully remote position paid in USD, with compensation based on experience and scope.

Key responsibilities

• Be the main day-to-day contact for assigned partners, keeping communication clear, proactive and partner-first
• Run partner check-ins with strong agendas, alignment notes and follow-through
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables and status
• Coordinate campaigns end-to-end, monitoring timelines, quality and scope
• Monitor performance with the paid media team, pull reports and surface insights
• Keep creative, media and analytics teams aligned
• Track progress against partner goals such as budget pacing, inquiries, applications and enrollments
• Spot retention, renewal and upsell opportunities early and support proposals with the Account Director
• Support onboarding and new business, and assist with reporting accuracy and invoicing follow-up

Required profile

• 3+ years of experience in Account Management; marketing or agency experience preferred
• Strong project management and organizational skills
• Clear, friendly, proactive and solutions-oriented communication
• Analytical mindset with experience reviewing performance reports and campaign data
• Ability to manage multiple priorities in a fast-paced agency environment
• Native or near-native English fluency
• Bonus points: higher education marketing, nonprofit work, renewals/retention/upsell experience, and experience with creative, paid media or analytics teams

Required skills

• Asana or similar project management tools
• Performance reporting and campaign data analysis

What we offer

• Competitive USD compensation based on experience and scope
• 100% remote role
• High ownership and meaningful partner impact
• Growth opportunities in a fast-moving agency

The interview process includes an application review, an intro call, interviews with the team and leadership, and an offer, typically within 2-3 weeks. Candidates apply by sending their resume and a short note on their account management experience and approach to partner success.