Business Development Manager – Security Monitoring & Home Services

About the role

We are seeking a proactive, relationship‑driven Business Development Manager to support a growing security monitoring company. This remote, full‑time position works Monday‑Friday, 8:00 AM‑4:00 PM PST, and focuses on inside sales and account management rather than cold outreach.

Key responsibilities

• Maintain and grow relationships with existing clients.
• Follow up on open estimates and warm opportunities to close deals.
• Conduct email outreach to homeowners’ associations (HOAs) and contractors.
• Keep client records and communications organized within the CRM.
• Reconnect with past leads and inactive opportunities.
• Coordinate with internal teams to address client needs and updates.
• Enhance client retention and overall customer experience.
• Support business development and inside‑sales initiatives.

Required profile

• Experience in business development, inside sales, account management, customer service, or client relations.
• Strong follow‑up and communication skills in English.
• Positive attitude, high energy, and professional demeanor.
• Comfortable speaking with clients and building relationships.
• Organized, detail‑oriented, and proactive.
• Sales‑oriented mindset without being overly pushy.
• Background in home services, security, construction, or similar industries is a plus.

Required skills

• CRM Workeaze
• Microsoft Excel
• Other CRM platforms and client‑tracking systems

What we offer

• Hourly rate of $8 USD plus incentives.
• Fully remote work environment.
• Full‑time schedule (Monday‑Friday, 8 AM‑4 PM PST).
• Opportunity for long‑term growth in a service‑based industry.