Intermediate Billing Associate

About the role

UPS is hiring an Intermediate Billing Associate in Medellin. The position processes charge adjustments, creates and distributes reports, audits and prepares adjustments and carries out research as needed. It requires meticulous attention to detail and follows the billing Matrix process in the proper order. The role is permanent and hybrid, open to candidates living in Medellin or the Aburrá Valley metropolitan area.

Key responsibilities

• Review and prepare internal paperwork for sending charges to other countries
• Communicate with internal stakeholders for clarifications on worldwide freight (WWF)
• Analyze billing-related information and ensure proper support documentation is included
• Create and process international manual billing entries
• Add and maintain customer account information and requirements in various billing systems

Required profile

• Bachelor's degree in administrative careers or related fields
• Accounting, finance or related technical, technological or professional background preferred
• Previous billing experience preferred
• English knowledge preferred (about 60% of the role); practical knowledge of Microsoft Word, Excel, Access and Outlook required
• Schedule: Monday to Thursday 6:30am-3:30pm, Friday 6:30am-3:00pm