Property Onboarding Manager
AvantStay
Job description
About the role
AvantStay is seeking a Property Onboarding Manager to lead the end‑to‑end onboarding of new homeowner properties, ensuring a seamless transition from contract signing to live listing.
Key responsibilities
- Own the onboarding lifecycle, coordinating all steps from contract to live listing.
- Serve as primary liaison between homeowners and internal teams, maintaining clear, proactive communication.
- Utilize AvantStay’s tech stack, dashboards and project‑management tools to track progress and surface risks.
- Collaborate with Field Operations, Market Leaders and other cross‑functional teams to keep tasks on schedule.
- Identify and help implement automation opportunities for repeatable onboarding tasks.
- Analyze onboarding metrics to recommend efficiency improvements and enhance homeowner satisfaction.
- Provide regular updates on progress, milestones, risks and contingency plans to leadership.
- Ensure compliance with contractual obligations, maintenance standards and vendor services.
- Maintain AvantStay brand standards for all properties before they are listed.
- Lead special onboarding and operational projects as assigned.
Required profile
- Bachelor’s degree in a related field.
- 3+ years of experience in property onboarding, project management or a similar client‑facing role, preferably in hospitality, real estate or property management.
- Proven ability to manage complex, multi‑stakeholder projects and deliver results on time and within budget.
- Excellent written and verbal communication skills with a solutions‑focused mindset.
- Strong time‑management and ability to juggle multiple priorities in a fast‑paced environment.
Required skills
- Proficiency with CRM systems.
- Experience using collaboration tools such as Slack and Salesforce.
What we offer
- Competitive compensation paid twice a month, dependent on experience and location.
- Flexible remote work arrangement (work from anywhere outside the US).
- Full‑time schedule of approximately 40 hours per week on a 5‑days‑on, 2‑days‑off pattern.
- Opportunity to work with a fast‑growing, venture‑funded hospitality brand.
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Published 16 hours ago
Expires 1 month from now
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