Receptionist – Administrative Support

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact for visitors, patients, and callers. This role is focused on clerical and administrative duties within a reception area and does not involve any clinical responsibilities.

Key responsibilities

• Greet and welcome patients, clients, and visitors with a positive demeanor.
• Answer multi‑line telephone calls, take messages, and forward calls as needed.
• Check‑in visitors, maintain the sign‑in log, and direct or escort them to the appropriate locations.
• Notify staff of visitor arrivals, cancellations, and schedule changes.
• Handle incoming and outgoing mail and manage meeting‑room bookings.
• Maintain a tidy reception area and perform other assigned clerical tasks.
• Protect resident health information and report any suspected breaches.

Required profile

• High school diploma or GED required; prior administrative or receptionist experience preferred.
• Strong written and verbal communication skills.
• Ability to read and interpret business documents, policies, and procedures.
• Basic mathematical ability for handling percentages, ratios, and simple calculations.
• Problem‑solving skills in situations with limited standardization.

Required skills

• Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience using a multi‑line telephone system.