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Representante de Cuentas Junior

Masiv · Bogota

New
Junior 🇬🇧 English
CRM Excel

Job description

About the role

Masiv is looking for a passionate Junior Account Representative to support the growth of its small‑business customers. The role involves managing assigned accounts, addressing client needs, and driving organic and cross‑selling opportunities.

Key responsibilities

  • Manage and follow up on assigned accounts.
  • Address client requirements and needs promptly.
  • Identify organic sales and cross‑selling opportunities.
  • Record and keep CRM information up to date.
  • Monitor billing and portfolio processes.
  • Escalate incidents to the appropriate teams.
  • Generate commercial reports and meet the assigned quota.

Required profile

  • Degree in Administration, Business Engineering or related field, or equivalent experience.
  • Experience in commercial areas and/or customer service.
  • Knowledge of B2B account management and the sales cycle.
  • Intermediate proficiency with CRM tools and Excel.
  • Strong negotiation, customer service and communication abilities.
  • Technology‑related experience is a plus.

Required skills

  • CRM
  • Excel

Questions fréquentes

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Published 9 hours ago

Expires 1 month from now

10 views · 0 interested

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Masiv

Bogota