Social Media & Operations Assistant (Remote, LATAM / South Africa)

About the role

A full-time, remote Social Media & Operations Assistant is sought for a Florida-based home services company (BBB A+ rated) that specializes in exterior home improvement and water management systems. The role focuses on creative social media content and backend operations, with the selected candidate working in English only. The schedule is Monday to Friday, 8:30 AM to 4:30 PM EST, with a salary of $1,300-$1,500 USD per month.

Key responsibilities

• Script, edit and produce short-form videos and static graphics from raw job site footage, and maintain a rolling content calendar
• Deploy real-time weather-triggered marketing campaigns and handle community engagement (DMs and comments)
• Organize client records, track unreached leads and keep data accurate in the Jobber CRM
• Coordinate operational logistics such as Certificates of Insurance (COIs) and follow company SOPs
• Monitor the business owner's workload and help prioritize approvals and pending deliverables

Required profile

• 2-3+ years of experience in social media management, short-form video editing or digital executive assistance
• C1-level English with an accent-neutral accent, strong grasp of American consumer culture and idioms
• Assertive, confident and proactive, able to manage upward and solve problems independently
• Preferred: experience supporting U.S. home services, construction or blue-collar trades; native or professional Spanish is a bonus

Required skills

• Advanced Canva and CapCut (or equivalent professional suites)
• Portfolio of past video and design work
• Preferred: familiarity with Jobber CRM or similar field service software